Won55 Platform Terms and Conditions You Need to Know

To register and use the won55 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years at the time of registration.
• Reside in or access the platform from a region where online gaming activity is permitted.
• Hold only one account – multiple account ownership is strictly prohibited and may result in all accounts being closed without notice.
• Provide accurate, truthful and complete information during registration.
• Have never been banned or barred from using the won55 platform previously.

Won55 reserves the right to request identity verification documents at any time for KYC (Know Your Customer) purposes. Documents that may be requested include a national ID, passport, utility bill, or bank statement. Failure to provide the requested documents within the specified period may result in a temporary account suspension or closure.

Won55 supports a range of secure and recognised payment methods for the convenience of Malaysia players, including FPX, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed in Malaysian Ringgit (MYR).

Deposit Terms:

• The minimum deposit limit is RM 20 per transaction.
• Deposits are credited to the player's account in under one minute for e-wallets and FPX.
• Won55 does not charge any processing fees for deposits.
• Deposited funds may only be used for gaming purposes within the won55 platform.

Withdrawal Terms:

• The minimum withdrawal limit is RM 50 per transaction.
• Withdrawals can only be processed to a bank account or e-wallet registered in the same player's name.
• Withdrawals are processed within 15 to 30 minutes after security system approval.
• Players may be required to complete identity verification before their first withdrawal is approved.
• Won55 reserves the right to hold withdrawals for up to 72 hours for security review purposes if necessary.

Won55 offers a variety of bonuses and promotions from time to time for new and existing players. All bonuses are subject to the following conditions:

• Each bonus has different rollover (re-wagering) requirements, which are clearly stated on the respective promotions page.
• The welcome bonus is only available to new players making their first deposit.
• Players are not permitted to withdraw from any bonus until the rollover requirements have been fully met.
• Some games may not count or may only partially count towards bonus rollover requirements.
• Won55 reserves the right to cancel any bonus if there is evidence of bonus abuse or fraud.
• Only one active bonus is allowed at a time unless otherwise stated.

Won55 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. won55's decisions regarding bonus eligibility are final.

All games on the won55 platform must be played in accordance with the established rules. Players are responsible for understanding the rules of each game before playing.

• The use of automation software, bots, or any tools that provide an unfair advantage is strictly prohibited.
• Any attempt to hack, manipulate or disrupt the won55 platform systems is a serious offence and will be reported to the relevant authorities.
• Players are not permitted to communicate with other players for the purpose of collusion or fraud in any game.
• Completed game results are final and cannot be disputed unless there is valid evidence of a technical failure.
• Won55 reserves the right to void any bets or games in the event of technical issues, system errors, or exceptional circumstances beyond the platform's control.
• Players are solely responsible for the financial decisions arising from their gaming activities.

Won55 employs a sophisticated fraud detection system that continuously monitors gaming activity. Any suspicious behaviour will be investigated and appropriate action will be taken.

Players are solely responsible for keeping their account login information secure. won55 recommends the following measures:

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols with a minimum length of 8 characters.
• Never share your username or password with anyone, including won55 support staff.
• Enable two-factor authentication (2FA) for an extra layer of security.
• Change your password regularly, especially if you suspect your account has been compromised.
• Log out of your account when using a public or shared device.

Won55 will not be held liable for any losses arising from unauthorised access to a player's account due to the player's own negligence in safeguarding their login credentials. If you suspect your account has been compromised, contact our customer support immediately.

Won55 reserves the right to suspend or close a player's account without prior notice under the following circumstances:

• The player is found to have violated any of the stated terms and conditions.
• Suspected fraudulent activity, money laundering or illegal activity has been detected.
• The player registered with false information or submitted fraudulent documents.
• The player owns or operates more than one account.
• Instructions have been received from the relevant authorities to close the account.
• The player has applied for self-exclusion on responsible gaming grounds.

Players may also close their own account at any time by contacting won55 customer support. Any valid remaining balance in the account will be returned upon completion of identity verification, provided there are no outstanding term violations.

The won55 platform is provided "as is" and won55 makes no express or implied warranties regarding the continuous uninterrupted availability of the platform. Players should be aware of the following:

• Won55 is not responsible for any financial losses incurred by players as a result of gaming activity.
• Won55 is not responsible for service disruptions caused by third parties, internet failures, natural disasters, or events beyond our control.
• In the event of a technical failure during an active game, won55 reserves the right to void or suspend the affected wager.
• Won55 is not responsible for any tax implications that may arise from players' winnings — players are solely responsible for complying with the tax laws applicable in their jurisdiction.

Won55's maximum liability to any player is limited to the total amount deposited by that player into their account, subject to all exclusions stated in this document.

Won55 is committed to promoting a healthy and responsible gaming culture. We provide a range of control tools accessible directly from the player's account settings:

• Deposit Limit: Set the maximum amount that can be deposited within a daily, weekly or monthly period.
• Loss Limit: Set a maximum loss amount permitted within a specified period.
• Session Limit: Limit the amount of time you can spend playing in a day.
• Self-Exclusion: Take a temporary break from the platform for a duration of your choice.
• Permanent Self-Exclusion: Close your account permanently if you feel that gaming has negatively impacted your life.

If you or someone you know is experiencing issues related to gaming habits, we encourage you to seek help immediately. Visit the Responsible Gaming us for more information and available support resources.

Won55 reserves the right to amend, add to, or modify these Terms and Conditions at any time. Material changes will be announced via in-platform notifications at least seven days before taking effect, except in cases of urgent changes relating to security or legal compliance.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from the use of the won55 platform shall first be resolved through good-faith negotiation before being referred to an appropriate dispute resolution body.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary, while all other provisions will remain in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact the won55 customer support team, available to assist you 24 hours a day, 7 days a week via live chat within the platform.